Are your roles and responsibilities well-documented, well-defined, and well-known?
Are you using the right processes, documenting procedures, and clearly defining and automating workflow?
Do you have the right vendor platforms and business intelligence tools in place?
Do you have a data mart? Is data synchronized, normalized, calculated, and maintained as needed?
We review existing documentation about your environment – including organizational charts, policies and procedures, list of systems and data repositories, data governance and management structure and policies, samples of materials, and descriptions of workflow processes.
We also interview project stakeholders to fill gaps in our understanding of the issues. We then provide documentation of your current state, with observations highlighting gaps, pain points, key operational risks, and future needs.
Cutter provides peer insights on how comparable firms and competitors are handling similar operational issues.
We look at how and where your tools and business processes stack up, setting a baseline for your current state. As part of this assessment, you may also complete a Cutter Benchmarking study, and receive an individual, detailed review about your scores, findings, and market trends.
Cutter assesses the relative maturity of your existing processes, organizational structure, systems and tools, and data. We identify gaps in current capabilities versus industry best practices.
We then present the findings of the current state analysis to your stakeholders, and we work with you to discuss and plan for your future state work based on results and needs.